How to write a letter of complaint - Forward 10 - Вербицкая - письмо-жалоба

Letter of complaint

Dear Sir, Madam,

1. reason for writing - I am writing to complain about ...

2. what went wrong in chronological order. - Because of this...

3. how the company can improve its service - I feel that in future you should...

4. kind of compensation - I think I should receive...

I look forward to hearing from you.

Yours faithfully,

Ivan Ivanov